Privacy Policy

We take the privacy of your information very seriously and this policy explains how we collect, use, and dispose of your information, the conditions under which we disclose it and how we keep it secure.

By using our website you consent to our collection and use of your personal information as described in this Privacy Policy.

Who are we?

Trilo-Byte is a Website Design and Computer Repair business operating as a sole trader.
Our principal place of business is at 53, Cayley Promenade, Rhos-on-Sea, Conwy LL28 4EP.
You can contact us either by post, to the postal address given above; by using our website contact form; or by email, using info@trilo-byte.co.uk.

How do we collect information about you?

We may collect information about you when you email, telephone or write to us.

Personal Information we collect automatically

When you visit our website or use our services, we may collect certain information automatically such as:

• Your IP address (the name your computer used to identify itself to you)
• How you found our website
• The number of times you visited our website
• The pages that you visit
• How your information is used

We may use your data for the following reasons:

• To respond to your request
• To provide contracted services
• Internal record keeping
• To enable us to manage our customers and suppliers

Our legal basis for using your information

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1. Where it is necessary for our legitimate interests.
2. We will use your information in order to enable us to manage the business, fulfil our objectives and comply with regulatory and legislative requirements.
3. Where we need to perform the contract we have entered into with you.
4. Where you have purchased goods from us or have undertaken some work for us.
5. Where we need to comply with a legal obligation.

Third party service providers

We will not sell or share your information to third parties for marketing purposes.

We may pass your information to our third party service providers, subcontractors and other associated parties for the purposes of completing tasks on our behalf. When we use third party providers, we disclose only the information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We employ the services of other trusted parties for dealing with certain processes necessary for our operations. We use a secure third party server for managing our customers details and records.

We will disclose your information if we are obliged or permitted by law to do so.

Your rights

At any time you have the right to request and to view your personal data held by Trilo-Byte. Your rights also include:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object

Please contact us at info@trilo-byte.co.uk if you would like to exercise any of the above rights. We will provide an initial response within 5 working days.

Security precautions

Data security is of great importance to Trilo-Byte and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this website.

If password access is required for certain parts of the website, you are responsible for keeping this password confidential.

We endeavour to protect your personal data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted to the website.

We will inform you if a breach occurs and that we consider your data exposure to be a risk to you and your rights.

Retention of information

We only hold your personal information for as long as necessary for the purposes for which we collected your information or as long as regulation/legislation require us to keep it.

Emails

If you choose to send us information via email, we cannot guarantee the security of such information until it is delivered to us.

Cookies

We may place and access certain Cookies on your computer. All our websites use Cookies to improve your experience of using the Website. Our website host provider has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

By continuing to use our website you are consenting to allow the placing of these Cookies. You may, if you wish, deny consent to the placing of Cookies, by altering the settings on your PC or other device, however certain features of the Website may not function fully or as intended.

Our Website may place the following Cookies:

Analytical/performance cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Trilo-Byte does not use Tracking Cookies.

You can choose to enable or disable Cookies in your internet browser and delete Cookies at any time.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help provided by your internet browser if you are unsure about adjusting privacy settings.

Links to other websites

We provide links to other websites from our own website. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets. We would take steps to ensure your privacy rights continue to be protected.

Changes to this Privacy Policy

Trilo-Byte reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data: collectively all personal information that you submit via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 2018 and GDPR (2018).
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause above (Cookies).
UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
User or you: any third party that accesses the Website and is not either (i) employed by Trilo-Byte and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Trilo-Byte and accessing the Website in connection with the provision of such services.
Website: the Website that you are currently using, www.northwalesweather.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Review of this Policy: we keep this Policy under regular review.

It was last reviewed in January 2020.